Contact Us
We're Here to Help
At Lofifo, customer happiness sits at the core of everything we do. Whether you have a question about your order, need help finding the right piece, or want to share feedback, our team is here for you.
Reach Us Anytime At
- Email: info@lofifo.com
- Contact form: use the form at the bottom of this page
- Hours: Monday to Friday, 8:00 am to 6:00 pm | Saturday and Sunday: Closed
How We Can Help You Faster
- Order status: Waiting for a tracking update? We can check it for you.
- Returns or exchanges: Something not quite right? We will make it right.
- Product questions: Wondering about fit, fabric or sizing? Ask away.
- Feedback or suggestions: We love hearing from you, good or otherwise.
- Anything else: No question is too small. Just reach out.
Quick Tip
If you are contacting us about an existing order, please include your order number so we can help you faster. You will find it in your confirmation email. A photo helps too if an item turned up damaged or incorrect. Lots of common questions are already answered on our FAQ page.
We are not a big corporate team, just real people focused on utility cotton jumpsuits for customers across Canada.
Talk soon, The Lofifo Team
Returns
Please request a return authorisation via email before posting anything back, so we can route your parcel correctly. Do not use the address printed on the original packaging. Full detail is in our Return and Refund Policy.
Complaints
If something has gone wrong and you are not happy with how we handled it, email us with the subject line COMPLAINT and we will respond within 5 working days. Your provincial consumer protection office or the Competition Bureau can also help.
Company Information
- Store Name: Lofifo
- Sold by Lofifo, 3089 Fontana Court, Burlington, Ontario, L7M 2M1, Canada. Email: info@lofifo.com
- Warehouse Address: Unit 2, Fellgate, Morecambe LA3 3PE, United Kingdom